transparency - Media Helping Media https://mediahelpingmedia.org Free journalism and media strategy training resources Mon, 12 Jun 2023 11:53:31 +0000 en-GB hourly 1 https://wordpress.org/?v=6.6.2 https://mediahelpingmedia.org/wp-content/uploads/2022/01/cropped-MHM_Logo-32x32.jpeg transparency - Media Helping Media https://mediahelpingmedia.org 32 32 Withholding information – scenario https://mediahelpingmedia.org/scenarios/withholding-information-scenario/ Mon, 12 Jun 2023 11:22:41 +0000 https://mediahelpingmedia.org/?p=2696 You are about to publish an article about a local business which is offering a service for a paid-for subscription. Before you publish you are informed that a similar service is being offered by a community project which is totally free-of-charge. What do you do?

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Journalism training in Vietnam - image by Media Helping MediaYou are a reporter working on a local newspaper. The editor asks you to write an article about a local business that offers a service which is available for a paid-for subscription.

The editor explains that the piece promoting the business’s product is not an advertorial, but is a case of “working together with a local success story in a way that is mutually beneficial”.

You set to work on the piece and create an article which is then published in print and online.

A reader contacts you after the piece is published to tell you that a similar service is being offered by a non-commercial community project run by volunteers and which is totally free-of-charge.

You thank them for alerting you to the free service, and tell them that you have since been working on a second piece about the paid-for service, with an article due to be published in a couple of days.

The reader suggests you add a line about the free service saying that “In these times when people are struggling with the cost of living it might be nice to let your readers know that there is a similar service completely free-of-charge”.

What should you do?

A: Ignore the new information that you have received and publish without mentioning the free service because you feel you can’t mention every service that exists in the area or take attention away from the paid-for service whose coverage is “mutually beneficial”.

B: Rework the article to include the information you have just been given because thorough and comprehensive journalism means that you should include all relevant information that could help enhance the knowledge of your audience about the topic you are covering.

C: Plan a third piece about the free service to be published at a later date.

Suggested action

We would recommend option B if print and online deadlines allow (and of course online articles can always be updated).

You have been alerted to relevant information by a member of the public. It is information that is absent from your report and which could be of valuable to your audience.

As a journalist you have a responsibility to inform the public debate so that the audience can make educated choices.

Your job is to gather facts, test them, then present them to the audience so they can assess their value.

Because of that, you should be sharing all relevant information that could help those who read your journalism.

Withholding information, for whatever reason, should be done for solid editorial reasons only, such as the likelihood to offend, cause harm, or mislead. For more on offence please see our ethics section and the article about offence and journalism.

In this case the reporter should refer up to their editor, explain that new information has come to light which is relevant to the piece being produced, and discuss how to incorporate what you have learnt in a clear and concise way that is of benefit to those who consume the news your media house produces.

You should never knowingly publish an incomplete news report unless it is part of a series of investigations which, in their totality, present all the facts to the audience.

 

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Transparency and full disclosure – scenario https://mediahelpingmedia.org/scenarios/transparency-and-full-disclosure-scenario/ Mon, 24 Feb 2020 11:03:50 +0000 https://mediahelpingmedia.org/?p=1713 Try our editorial scenario in which a radio reporter hears supposedly conflicting information during an organised media trip, and has to decide which material best represents the facts for their news broadcast.

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All the scenarios on Media Helping Media are based on real events.

Helicopter flight from cockpit
Organised media trip 1984 – Image by David Brewer, Media Helping Media

Taking part in an organised media trip

You are a reporter in a city with a large army base.

The anniversary of the end of a military invasion is approaching.

Tensions still exist between the two countries involved.

A political resolution has still to be reached.

No-fly zones are in force.

A battalion, based in the city where you work, has been sent to the country to begin a year-long tour of duty.

The army invites selected media representatives from your city to spend a week in the country under the protection of the battalion.

You are chosen as a radio reporter. You will be accompanied by three other journalists. One from a local weekly newspaper, another from the city’s daily newspaper, and a freelance reporter from a news agency which supplies the national newspapers.

The four of you are to be embedded for the trip, meaning that all of your activities will, supposedly, be organised and monitored by your military hosts.

As part of the deal you have to agree to a code of conduct, set out by the army’s media office.

You are told that you are not to operate outside of the framework of the trip – which is set out for you in terms of where you should go and who you should talk to.

You are issued with military clothing appropriate to the conditions in which you will be working.

Throughout the trip you are closely chaperoned by army media officers who arrange helicopter trips over the battle zones, set up interviews with senior military figures, and help arrange visits to a satellite communications vessel so that you can file your regular reports.

The four journalists spend the week in close proximity. They are not allowed out of their minders’ sight.

The journalists talk among themselves a lot. They discuss what they will be filing, and what storylines they will be covering.

Because they are all being exposed to the same information, there is little difference in what they file. The usual editorial tensions of working closely with competitors appear not to exist.

The group is well aware that this is little more than a public relations stunt by the military, but all four are keen to take part in order to experience travelling to a war zone.

Towards the end of the week, you and the other three journalists are told you are being taken on a trip to a remote settlement where an estimated 70 soldiers had died during the fighting.

You are shown a battlefield and told that the army engineers have been carrying out an extensive operation to remove what they say are live booby traps – explosive devices attached to corpses – so that local farmers can return to the land.

As you approach, there is a loud explosion. The army minders are distracted. The group of four reporters is separated.

Close by, half a dozen locals have gathered, presumably attracted by the noise of the helicopters when you landed in the area.

Two of the four reporters take the chance to talk to them. You are one of them, the other is the freelance news agency reporter.

One local resident tells you more about the booby traps. He says they have to deal with them on a daily basis. Livestock is being killed. Parts of their land are no-go areas. Another backs the claims. You turn your tape recorder on.

They say they are angry that not enough has been done to protect the local community. They claim that yours is the first visit by the army to the area since the end of the war.

The freelance news agency reporter takes notes. You have the interview on tape.

You return to base. The army minders arrange a meeting with all four journalists during which they set out what can and cannot be reported from the scene. Neither you nor the freelance reporter mention your conversation with the local residents.

The minders inform the group that there will be a trip to the satellite communications vessel later that evening. All four reporters start to write.

You suspect that the freelance news agency reporter will be filing a report about the conversation with the local residents. You fear that he will have a scoop and you will appear to have missed the story.

You need to consider, in the light of what you have seen and heard – and the debriefing meeting with the minders – what you will transmit.

What do you report?

1) The trip you are on has been arranged and paid for by the military, and you had agreed to a code of conduct before taking part. You should report only what you have been told by the military. You were not expected to be exposed to unauthorised sources. And you have no way to verify what local community members said, which could be untrue.

2) You should request another meeting with the minders and your fellow journalists and tell the group that you chatted to the locals while they were distracted by the explosion, summarise what the local farmers told you, play your recorded interview to the group, and ask the army minders for a comment.

3) You should write two reports. One covering the day’s events in line with the rules you agreed to before taking part in the trip, the other covering the conversation with the locals. You should file both, and leave it up to your editor to make the final decision on what angle to broadcast.

Verifying conflicting information

In this case the reporter took the second option. He realised that the locals had offered another perspective on the booby trap clearance, and it needed to be checked. He couldn’t ignore it. He also felt that he should invite the army to comment on what he had witnessed.

Being open and honest with the group about what he had seen also removed the fear that the freelance reporter might break the rules to get a scoop that would then make it seem as though the others had missed the story.

In the event he discovered that both versions of the story were true. The army engineers had been involved in removing booby-trapped corpses for some months, but had only that week started to clear the area which the journalists were visiting. So the locals were telling the truth that this was the first visit to their area, but the army was also telling the truth that the operation had been going on for months – although not necessarily in the area visited by the journalists.

So, had the journalists reported the comments of the locals without checking they would have been correct geographically in terms of a small area, but wrong operationally in terms of a larger task being undertaken by military engineers.

In this scenario the reporter also referred up to his line manager when filing to ensure that his decisions, taken at the scene, were supported by a senior editorial figure.

Related training modules

Accuracy in journalism

For journalists, clarity is as important as accuracy

 

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